Customer Terms and Conditions
Beebeejump General Terms and Conditions
The following Terms and Conditions are applicable to all Beebeejump Products. These Terms and Conditions are explicitly incorporated into your Customer Application & Agreement Form. You should therefore read the below Terms and Conditions together with your Customer Application & Agreement and contact Beebeejump Customer Services if you have any questions about their interpretation or meaning.
1.1. These Terms and Conditions use certain capitalized terms that are also used in your Customer Application & Agreement form. Any capitalized terms that are used in these Terms and Conditions and not otherwise defined have the same meaning as in the Customer Application & Agreement. For example, terms such as Product, Deposit Fee and Daily Credit Fee have the same meaning when they are used in these Terms and Conditions and in your Customer Application & Agreement form.
IF THE CUSTOMER FAILS TO KEEP CURRENT ON THEIR PAYMENTS, Beebeejump MAY DEACTIVATE THE CUSTOMER’S PRODUCT UNTIL THE CUSTOMER BECOMES CURRENT AGAIN IN THEIR DAILY PAYMENTS.
IF THE CUSTOMER PURCHASES AN ADDITIONAL PRODUCT AND FAILS TO KEEP CURRENT ON THEIR DAILY PAYMENTS FOR SUCH ADDITIONAL PRODUCT, Beebeejump MAY DEACTIVATE BOTH THE CUSTOMER’S ADDITIONAL PRODUCT AND THE CUSTOMER’S GATEWAY PRODUCT (EVEN IF THE CUSTOMER HAS PAID THE TOTAL PURCHASE PRICE FOR THE GATEWAY PRODUCT) UNTIL THE CUSTOMER BECOMES CURRENT AGAIN IN THEIR DAILY PAYMENTS.
All Products shall be used solely in accordance with the instructions provided in the Product instruction manuals and must be maintained in proper repair and working condition.
The Customer MUST not tamper (including but not limited to altering or removing the Product serial number or other Product identification marks), open or modify and/or use the Product(s) in any other way not authorized by Beebeejump or aid any third party to do the same. Any contravention of this condition will result in forfeiture of the Warranty, void any right result in a fundamental breach of the Agreement between Beebeejump and the Customer. For avoidance of doubt any tampering and/or modification of the GSM communication module in the Product(s) shall constitute willful destruction of Beebeejump’s property and may result in criminal charges being brought against any person, whether the Customer or a third party, found to have tampered and/or modified the Product(s) in the manner described herein. Beebeejump also reserves the right to pursue any other civil remedies available to it against such person.
The Customer must ensure that all contact information provided to Beebeejump is complete and accurate in order to allow Beebeejump to contact the Customer or the Alternative Contact Person during reasonable hours regarding the Customer’s Beebeejump account. The Customer agrees to inform Beebeejump of any changes to the contact information during the term of the Agreement.
By accepting these Terms and Conditions the Customer hereby consents to and authorizes Beebeejump to report and verify the Customer’s credit history, credentials and/or phone records (including mobile money history) with any registered credit reference bureau, mobile service provider and/or such other data base. The Customer also agrees to bring to Beebeejump’s attention any inaccuracies in the credit information reported to a credit reference bureau for review before taking any action against Beebeejump for inaccurate reporting.
By accepting these Terms and Conditions the Customer further consents and agrees that Beebeejump may share your information with any person who invests in or finances (or may potentially invests in or finances), directly or indirectly, Beebeejump, and any of such person’s affiliates, officers, directors, employees professional advisers, auditors, insurers or insurance brokers, services providers, partners and any delegate, agent, manager, administrator, nominee, attorney, trustee or custodian of any such person.
Ownership and title in the Product(s) shall at all times remain with Beebeejump until Beebeejump has received payment in full of the Total Purchase Price for each and every Device at which time legal ownership of and title to the Product shall automatically vest in the Customer provided that all risk of loss or damage to the Product for any reason whatsoever shall pass to the Customer upon the signing the Agreement. Notwithstanding the foregoing, Beebeejump retains ownership of (i) the GSM communication module that updates credits in the Product(s) and (ii) any and all intellectual property that is used to run the Product, in both cases even after the Total Purchase Price is paid.
The Customer warrants not to sell and to keep the Product exempt from the claim of any other party or from legal attachment, and shall not alienate, pledge, assign or charge the Product or create any other encumbrance whatsoever nor allow any lien to arise thereon.
The Customer grants to Beebeejump, its employees or agents all reasonable facilities and opportunity for the inspection of the Product including but not limited to with respect to any unauthorized uses of the Product.
The Customer may be eligible to purchase other Products on offer from Beebeejump from time-to-time.
Beebeejump will repair or replace a Product, in accordance with the Warranty, terms and conditions provided by the Product manufacturer. The Warranty is valid only if the Product is used as instructed and is not tampered, opened, modified and/or used in other ways not authorized by Beebeejump. The Warranty period is as set out in the instruction manual for the relevant Product.
Upon purchasing any Additional Product, the Warranty (including the Warranty period) for such Additional Product will automatically include the control box contained in any previously purchased Gateway Product.
Beebeejump reserves the right to accept any Product that is returned under Warranty. If the Product is faulty in any way, the Customer should return it to the nearest Service Centre or Beebeejump shop for repairs or replacement.
Beebeejump Agrees To:
Beebeejump will communicate approval or disapproval of the agreement to the Customer by SMS, email or phone call within 7 days, thereby granting a limited license for the use of the necessary software code.
Beebeejump will ensure the product is activated once the Deposit Fee is received and, thereafter, whenever Customer’s Beebeejump Account has a positive credit balance. Beebeejump reserves the right to offer a customer a discount or any other preferential terms at its discretion.
Beebeejump will repair or replace the Product in accordance with the Warranty terms and conditions. The Warranty is valid only if the Product is used as instructed and is not tampered, opened, modified or used in other ways not authorized by Beebeejump. The Warranty period will commence on the day of this agreement or the date the Product is activated, whichever is earlier. Beebeejump reserves the right to accept any Product that is returned under Warranty. If the Product is faulty in any way, please return it to your nearest retail store or qualified dealer for repairs or replacement.
Beebeejump agrees to protect Customer’s data in accordance with the prevailing data protection and consumer protection laws unless required to disclose such information by law or in accordance with these Terms and Conditions. Beebeejump shall have absolute and sole ownership of the carbon credits obtained from the usage of the Product and of the data which is obtained by the Customer’s use of the Device.
Beebeejump shall train its agents on how to install the beebeesolar P1 Products and shall certify that such Products are in good working condition upon installation with confirmation by the Customer. Where the Customer chooses to install the beebeesolar P1 Product on his or her own without the assistance of a Beebeejump certified installer, the Customer shall be liable for any negligent handling which leads to the failure of the Product to perform as expected. This includes any damage or breakage suffered in the course of installation. The Beebeejump Warranty extends to the failure of the Product to function due to any manufacturer defects notwithstanding whether the device is installed by a Beebeejump installer or the Customer.